If you reinstall your WebEasy software, signup online, or are troubleshooting your upload, you may need to do a Site Recovery. This is a simple process that will let Instant Publisher know you have an active hosting account. To do a Site Recovery, please preform the following steps:
1. Open your website in WebEasy
2. From the menu bar, go to Tools -> Publish Assistant...
3. On the cue card, select the Preferred Web Hosting Service option.
Note: If you do not see this cue card, then you may need to enable it by going to Tools -> Options, then check mark Show Cue Cards. Then go to Tools -> Publish Assistant.
4. Select Publish a new website, press Next
5. Select Publish a site created with VCOM software, press Next
6. Check mark your website package, press Next
7. Select the hosting package you signed up for, press Next
Note: If you choose the wrong package, you will either upgrade or downgrade the plan level for your hosting account. If you have questions, please contact our billing department.
8. Type in your same website password, retype it, press Next
9. If you have a domain name, such as joespizza.com, .net, .org, etc. (most people do), please select I would like to transfer an existing domain, otherwise select No, I do not need a custom domain name if you have a site-only account.
10. Press Next
11. Type in the name of your website, press Next
Note: Do NOT put "www." in front of your website name.
You should get the following message:
Web site name 'http://domain.ieasysite.com' is active. Would you like to recreate this web site? Click 'Yes' to re-open this web site or 'No' to create another web site.
Note: Do NOT proceed if you see another message. Please verify you entered the correct password and website name. If this is still a problem, please contact our support department.
12. Press Yes
11. Press Next
12. Select Using Current Payment, press Next
13. Uncheck "Upload Files Now", as shown below, press Finish
14. Select I Agree on the License Agreement
15. Press Finish
16. Select Update an existing web site, press Next
Your website should now be listed in the drop-down box. Proceed through the rest of the Instant Publisher to upload your website.