If you have created a new package file in Web Easy 7 and you can't upload the changes follow the instructions below.
This article if for Web Easy Version 7 only! If you use an older version of Web Easy, we recommend getting the latest version of Web Easy (Version 7) at the link below:
http://ieasysite.com/Www/Products_PandS_Offers.aspx
First delete your current (incorrect) upload profile
1. In Web Easy menu bar, select Tools -> Publish Assistant
2. If you see the Cue Card, select "Use Avanquest Preferred..."
3. Select "Manage Account", press "Next"
4. Check the box at the bottom that says "Delete Profile" and press "next" then "OK" to remove your uploading profile
Note: This does not harm your account with us or your web site in Web Easy
Upload your new web site by performing an account recovery:
1. Open your website in Web Easy
2. Select "Build" then "Website (HTML)" from the top menu
3. Check the box that says "Publish on Internet", press "OK"
4. If you see the Cue Card, select "Use Avanquest Preferred..."
5. Select "Open a new web site", press "Next"
6. Select "Publish a site created with Web Easy Software", press "Next"
7. You should see your new package file in step 2, make sure it is selected, press "Next"
8. Select the correct publishing plan, press "Next"
Note: If you choose the wrong plan here you will be charged the new amount, so be sure you choose your plan.
9. Enter your password for the account (must be correct or you will not be allowed to upload) and press next
10. On "Choose a domain name" select "Use a domain I already own" and press next
11. Enter your domain name (yoursite.com) and press next
At this point you should get an error message that says the site is "ACTIVE" and asks if you would like to re-create it. Press "Yes" and finish out the rest of the wizard to upload your web site.
12. Verify the contact information is accurate, press "Next"
13. Select "Use Current Payment Method", press "Next"
14. Uncheck "Upload Files Now", press "Finish"
15. Select "I Agree"
16. Press "Finish"
17. At the main menu, select "Update an Existing Website", press "Next"
18. Proceed through the wizard to upload your website