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Home>Knowledge Base>Troubleshooting>Web Easy>[Web Easy] Media files, such as Flash, Audio, or Video do not play
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Article ID30
Created On7/3/2008
Modified6/4/2009
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[Web Easy] Media files, such as Flash, Audio, or Video do not play
Type topic text here.

Verify the file name.

1. Go to your website
2. Navigate to the page which contains your media file
3. Right-click on your page, select View Source
4. Press CTRL+F
5. Search for your media files:

For Flash files, search for ".fla", ".flv", or ".swf"
For Audio files, search for ".mp3", ".wma", or ".ra"
For Video files, search for ".avi", ".mpg", ".mpeg", or ".wmv"

Note: If you know the file extension of your media file, and it is not listed, please search for that.  Only the most common file extensions are listed above.

Changing the file name