If you animated gif images, or animated text images are not showing up, then there could be a couple things preventing them from showing up. Please go through this section below to troubleshoot this issue.
Enable Dynamic HTML
In order for your animated images and text to work in WebEasy, you need to build your website with Dynamic HTML enabled, or they won't work. For information on how to do this, please perform the following steps:
1. Open your website in WebEasy
2. From the menu bar, go to Build -> WebSite (HTML)
3. Verify Dynamic HTML is check marked, as shown below:
4. Press OK
Turn off your firewall
For instructions on how to turn off your firewall, please click the following link:
How to disable your firewall
Delete your temporary internet files
For instructions on how to delete your temporary internet files, please click the following link.
How to delete your temporary internet files
Need Help?
If you need assistance, you will need to contact Avanquest, who are the makers of WebEasy. You can call them at 1-800-325-0834, or email them through their website at http://www.v-com.com/.
Article ID: 31, Created On: 7/3/2008, Modified: 12/21/2010